Privacy policy

Last updated: 10 February 2026

This Privacy Policy describes how Amanacart (“we,” “our,” “us,” or “the Store”) collects, uses, and protects your personal information when you visit our website or make a purchase.

By using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

When you visit our store or place an order, we may collect the following information:

Personal Information

  1. Full name
  2. Billing and shipping address
  3. Phone number
  4. Email address
  5. Order details

Payment Information

All payments are processed securely through Shopify and trusted payment providers. We do not store your card or payment details.

Device & Usage Information

  1. IP address
  2. Browser type
  3. Time zone
  4. Cookies and website interaction data

2. How We Use Your Information

We use your information to:

  1. Process and deliver your orders
  2. Confirm and verify orders
  3. Communicate with you about your purchase
  4. Provide customer support
  5. Improve our website and services
  6. Prevent fraud and suspicious activity
  7. Send promotional emails (only if you opt in)

3. Cash on Delivery (COD)

We offer Cash on Delivery (COD) in the UAE and KSA.

By placing a COD order:

  1. You agree to pay the full amount at delivery
  2. You must provide accurate contact and address details
  3. Our team or delivery partner may contact you for confirmation

We reserve the right to:

  1. Cancel unverified orders
  2. Refuse COD service for repeated failed deliveries
  3. Limit COD for high-value orders

4. Order Confirmation

After placing an order:

  1. You may receive a call, SMS, or WhatsApp message for confirmation
  2. Orders may be cancelled if not confirmed
  3. This process helps prevent fake or incorrect orders

5. Returns & Customer Protection

We offer a 7-day return policy only if:

  1. The item arrives damaged
  2. The product is not working
  3. There are clear quality issues

Conditions:

  1. You must contact us within 7 days of delivery
  2. Photo or video proof is required
  3. Item must be in original condition

We reserve the right to inspect and approve returns.

6. Sharing Your Information

We only share necessary information with:

  1. Shopify (our ecommerce platform)
  2. Payment providers
  3. Shipping and delivery companies
  4. Legal authorities when required by law

We do not sell or rent your personal data.

7. Cookies

We use cookies to:

  1. Improve browsing experience
  2. Remember preferences
  3. Analyze website performance

You can disable cookies in your browser settings.

8. Data Security

We follow industry standards and take reasonable precautions to protect your personal information.

However, no online transmission is 100% secure.

9. Your Rights

You may request to:

  1. Access your personal data
  2. Correct inaccurate data
  3. Request deletion where legally allowed

Contact us for such requests.

10. Third-Party Services

We may use trusted third-party services for:

  1. Payments
  2. Delivery
  3. Analytics
  4. Marketing

These providers have their own privacy policies.

11. Changes to This Policy

We may update this Privacy Policy occasionally. Updates will be posted on this page.

12. Contact Information

For any questions about this policy or your data:

📧 Email: amanacart09@gmail.com
🏬 Store Name: Amanacart
📍 Location: United Arab Emirates